iSolar

DISCLAIMER

iSolar has carefully prepared this website to provide information about the company for its customers and other stakeholders.
The information presented here is of a general nature and there is a possibility that changes in circumstances after the date of publication may impact on the accuracy of the information.

The company accepts no responsibility or liability for the public’s subsequent use or misuse of the information provided.

iSolar Limited strongly advises you to seek independent professional advice before making any investment decisions.
You are welcome to download this information for your own personal use or to inform others about SolarGen businesses or products. You must not do anything to alter or modify the information in this web site.

PRIVACY NOTICE

At iSolar we are committed to following the guidelines set out by the Federal Privacy Act of 1988 (amended 2000).

The personal information collected via our website is used for the following purposes:
Selling, promoting and provision of products and services requested by you.
Registering and handling of product warranties.
Providing you with information that you request.
Sending you additional information on our products and services which we think may be of interest to you. You may request not to receive this additional information by contacting us or by logging into your account.

We do not sell or pass on any personal information to third parties. The information collected is used to fulfil our role as a retailer: to provide products and services to you, our customers. Privacy is a very important issue. If at anytime you believe we have not adhered to these principles, please let us know and we will make every effort to review and correct the problem. We also welcome your questions and comments about your privacy and our Code of Practice.

WARRANTY

iSolar provides a high level of customer service in relation to warranties, and our word is our committment to honouring these. For all BP solar panels there is a 25 year performance warranty. The warranty is 12 years for 90% of minimum warranted power output and 25 years for 80% of minimum warranted power output. Free form defects in materials and workmanship for 5 years (the above warranties apply beyond 5 years where output power is affected).

The Sunny Boy inverters in the iSolar Systems kits have a 10 year warranty.

PRICE CONDITIONS

Federal Government Photo-voltaic Rebate and is subject to change without notice and approval by the Australian Greenhouse Office. Advertised price does not include required installation of smart meter: price and type of meter varies according to the requirements of your local electricity distributor (typical price of $350).

E-mail: privacy@isolar.com.au